Customer Service

Customer Service Promise

Before purchase, during manufacture, and beyond delivery, we’re committed to enabling our customers to be successful by providing information and services promptly and reliably.

Expert Solutions

Higher output? Higher automation? Safety? Regional standards? Our experts understand your needs in detail and suggest solutions keeping your best interest in mind. If you’re an existing LOM machine and want to upgrade, get in touch with us.

Easy Shipping

Our account managers will contact you throughout the machinery's production, testing, and shipping to your manufacturing site. Our technical team will ensure a smooth on-site installation.

Beyond Your Purchase

We train your people to operate and maintain the machines safely. Preventive Maintenance, our machine monitoring software(LMMS), helps with real-time monitoring and diagnostics of your equipment. Genuine Spares on shop.lineomatic.com is your one-stop shop for genuine parts.